Lyca Shop Near Me (2024)

FAQs

How do I talk to someone at Lyca Mobile customer service? ›

Swapping your Lyca Mobile SIM card to a new SIM Card its very Simple . Please contact our customer service line at 866 277 3221 and one of our agents will assist you.

The delivery time for your SIM card will vary depending on your location, but as a general guideline, most customers receive their Lyca SIM card within 2-3 business days after placing their order. Is this helpful?

Why is this? Lycamobile automatically deactivates SIM cards that haven't been used for calls or texts for over 90 days. As a result, such prepaid SIM cards can't be reactivated, and the associated mobile number becomes unavailable.

If the SIM is damaged, please contact our customer service on 0207 132 0322 from any network or 322 from your Lyca Mobile number. We will provide you with a brand new activated Lyca Mobile SIM and PUK number and help you transfer your old number to your new SIM within 24 business hours.

Your Lycamobile SIM is set up to let you know when your balance gets below a set level. That is why you may receive this error message. However once you disconnect the first attempt and try again, the call will go through – as long as there is enough credit.

I lost my SIM card and want the same number back. Is this possible? You can receive a new SIM card by ordering it online, or you can get a SIM card from any of our retail partners.

Typically, you can expect to receive your Lyca SIM card within 2-3 business days after placing your order.

We automatically deactivate SIM cards if you do not use them to call or send a text message in more than 90 days. Unfortunately these SIM cards can not be connected and mobile number also stops being available for use after this time.

What network does Lyca Mobile use? ›

Which provider does Lyca Mobile use? Lyca Mobile now uses EE's network to deliver 4G coverage to 99% of the UK population and 5G in over 1,000 towns and cities.

I have forgotten my PIN / PUK code. Where can I find it? Your PUK code is displayed on the SIM card holder that came in your starter pack. If you have already registered and have a My Lyca Mobile account, you can find your PUK code displayed there – click here to register if you haven't registered yet.

3.3 If Lyca Mobile SIM card is not used to perform outgoing calls within three (3) months ("validity period") from original purchase or last use by the customer, the SIM card will be blocked and the use of the service will be prevented. 3.4 The customer will then have one (1) month to recharge the SIM card.

It indicates that sim is being rejected by the phone. This can happen due to several reasons. The Sim can be damaged, or it could have gotten wet or dirty. Another reason might be dislodgement of the phone from its place in the sim card holder.

If you have enabled the SIM PIN code and then incorrectly enter your PIN in your Lyca Mobile three times your SIM card will automatically lock. In this case, you must enter the PUK code. The PUK code is displayed on the SIM card holder that came in the starter pack. Please retain it for storage.

With Lyca Mobile, you receive comprehensive 4G and 5G coverage. We proudly utilize the robust and reliable T-Mobile network to offer both 4G and 5G services.

Unlimited free calls and texts

There is a standard Lyca to Lyca rates 9p/min & 22p/SMS after 30 days. Minimum top-up required.